AI Search & Filter

Privacy Policy

Effective Date: July 31, 2026

Thank you for using AI Search & Filter ("the App"). This Privacy Policy explains how we collect, use, disclose, and protect information when merchants install and use our Shopify application.

1. Information We Collect

When you install and use the App, we may collect information necessary to provide our services, including:

Store Information

  • Shopify store name
  • Shop domain
  • Shop ID
  • Store locale and timezone
  • Store currency
  • Shopify plan information

Product Information

To provide AI-powered search and filtering, we may access:

  • Product titles
  • Product descriptions
  • Product images
  • Product variants
  • Collections
  • Tags
  • Product types
  • Vendors
  • Inventory status
  • Pricing information
  • Metafields (when required)

Theme Information

If required for installation or app functionality, we may access:

  • Theme ID
  • Theme settings
  • App embeds
  • Theme extensions

Customer Information

  • The App does not collect or store customer personal information unless explicitly required for a feature enabled by the merchant.
  • If customer data is accessed, it is limited to what is necessary to provide the requested functionality and is processed in accordance with Shopify's API requirements.

2. How We Use Information

We use collected information to:

  • Deliver AI-powered search functionality
  • Generate smart product filters
  • Improve search relevance
  • Display search suggestions
  • Synchronize product data
  • Provide analytics
  • Detect errors
  • Improve performance
  • Respond to support requests

3. Data Storage

Store data may be securely stored on our servers for synchronization, indexing, caching, and application functionality.

We implement reasonable administrative, technical, and physical safeguards to protect merchant information.

4. Data Sharing

We do not sell merchant or customer information.

Information may only be shared with trusted service providers who assist us in operating the App, including:

  • Cloud hosting providers
  • Database providers
  • Error monitoring services
  • Analytics providers

These providers are contractually obligated to protect your information.

5. Shopify APIs

The App uses Shopify APIs solely to provide requested functionality.

We only request the permissions required for features used by the merchant.

6. Cookies and Analytics

The App may use cookies or similar technologies to:

  • Maintain sessions
  • Improve performance
  • Measure usage
  • Diagnose issues

7. Data Retention

We retain merchant information only as long as necessary to provide the App's services or comply with legal obligations.

If the App is uninstalled, associated merchant data will be deleted within a reasonable period unless retention is required by law.

8. Security

We use industry-standard security practices, including:

  • HTTPS encryption
  • Secure authentication
  • Access controls
  • Encrypted data transmission
  • Regular security updates

While no system is completely secure, we strive to protect all information entrusted to us.

9. Merchant Rights

Merchants may request to:

  • Access stored information
  • Correct inaccurate information
  • Request deletion of stored data
  • Ask questions regarding data handling

Requests can be made using the contact information below.

10. Third-Party Services

The App may integrate with third-party services necessary to provide functionality. Those services are governed by their own privacy policies.

11. Children's Privacy

The App is intended for use by businesses and is not directed toward children under the age of 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

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